Advice Services

Threshold's experienced housing advisers have an in depth knowledge of the housing system and offer advice to assist clients in solving their housing problem. The most common problems presented to our advisors are issues regarding notice of termination, deposit retention, maintenance issues, rent supplement payments, rent arrears, leases, eviction, rent increases and housing options.

Where further assistance is required Threshold advisors may be able to intervene and advocate on behalf of a client to resolve the problem.

Your nearest advice centre can be contacted by phone or email for advice or to make an appointment.

Dublin Advice Centre

21 Stoneybatter,
Dublin 7
Eircode D07 KV61

National helpline Mon-Fri 9-9: 1800 454 454
Fax: +353 (0)1 635 3680

Due to high demand for our service you will need to make an appointment if you wish to meet with an adviser

Office Opening Hours: Mon - Fri 9.30-5pm
Dublin Regional Manager: Stephen Large

Dublin Outreach Clinic

Fingal Co.Council Office,
Grove Road,
Dublin 15

Beside Draíocht and Library at Blanchardstown Town Centre

Opening Hours: Every Tues: 10am-4.15pm

Please note that this is not a drop in service and, due to high demand, tickets are provided by Fingal County Council on a first come basis. 

Galway Advice Centre

5 Prospect Hill,
Eircode H91 HC1H

Tel: 1800 454 454
Fax: +353 (0)91 569273

Drop in or make an appointment to speak to an adviser

Opening Hours: Mon-Fri 9.30-5pm
Western Regional Manager: Karina Timothy

Cork Advice Centre

22 South Mall,

Tel: 1800 454 454
Fax: +353 (0)21 4805111

Make an appointment to speak to an adviser

Opening Hours: Mon -Fri 9.30-5pm
Southern Regional Manager: Edel Conlon


Co Clare Outreach Clinic

Ennis Citizens Information Service
Bindon Lane,
Bank Place,
Co. Clare

Tel: 0761 07 5260

Opening Hours : 3 rd Thursday of Every Month, 11am-1pm and 2pm-4pm

Co Mayo Outreach Clinic

Co Mayo Citizens Information Service
Cavendish House,
Link Road,
Co. Mayo

Tel: 0761 076040

Opening Hours : 2 nd Thursday of each month, 10am-1pm and 2pm-4pm.

Limerick Advice Centre

Limerick - North Munster Information Service CLG.
Unit 2, Ground Floor, Riverstone House,
23/27 Henry Street,

You will need to make an appointment if you wish to meet with an adviser

Tel: 1800 454 454 or Email:

Opening Hours : Every Tuesday, 10.30am-1pm and 2pm-4pm.