Submit your query online
Threshold provides advice and advocates on behalf of tenants that need our help the most. If you are a tenant and cannot find the information you require or need further assistance, send your query to us by email with as much information as possible, using the online form below.
We aim to respond to queries within two working days, but this may be longer at busier times.
Please do not cc Threshold in your correspondence without seeking our advice as we will only be in a position to respond to direct queries.
Before contacting us by please read our privacy statement and data protection notice by clicking the link in the left panel. In order for us to keep a record of your query we will need to capture some of your information on a client database which will be captured, stored and managed in accordance with data protection legislation. This information is confidential and not shared with 3rd parties without your consent.
Threshold does not advise landlords-information is provided on our website and the website of the RTB www.rtb.ie and for further assistance we would suggest contacting one of the many landlord organisations or getting legal advice.
In addition to our free phone helpline and email, you can also contact us by webchat or arrange an online video consultation which you can do by clicking here