Advice for renters whose tenancies are affected by COVID-19 measures

Advice for renters whose tenancies are affected by COVID-19 measures


If your tenancy is at risk or impacted in any way as a result of the COVID-19 pandemic, contact Threshold at 1800 454 454 or by email here.

Government measures

 A number of legislative measures to support tenants during the COVID-19 (Coronavirus) pandemic have been passed in the Dáil.

These measures include a blanket ban on tenancy terminations and rent increases.

-          Any rent increase which was to take effect during the emergency period will no longer take effect.

-          Any Notice Of Termination that was to take effect during the emergency period will no longer take effect


Click here for more information on the new measures which took effect for a three month period from Friday 27th March 2020


What to do if your tenancy has been affected by COVID-19 measures

COVID-19 Pandemic Unemployment Payment

From 13th March 2020 if you  are employed or self employed and have lost your job as a result of COVID-19 measures, we would urge you to apply for the COVID-19 Pandemic Unemployment Payment, if you have not already done so.

You can apply for the payment if you are aged between 18 and 66 and have lost employment due to the COVID-19 restrictions. Students, non-EEA nationals and part-time workers can apply for the payment.

The payment is €350 per week and will be paid up to the 8th June 2020 at least Click here for more information. To apply for the payment, you will need to fill in a form which you can access by clicking here where you will also get details on how to submit it.

If you are working but have been put on reduced hours then you may apply for Short Time Work Support find out more by clicking here.

Rent Supplement

If you have lost your job or had your working hours reduced we would also recommend applying for rent supplement, which is a means-tested payment.

You will need to apply to the Department of Employment Affairs and Social Protection (DEASP) for this, and depending on where you live, you may have to do this through your local INTREO office or remotely through a centralised rent unit.

The latest Rent Supplement forms are available in both word and pdf formats here

Rent Supplement Application Form - Word Format 

Rent Supplement Application Form - PDF version

There is currently a high demand for social welfare services, so you may experience difficulties in getting through.

For more information on claiming rent supplement click here.


HAP Tenancies and changes in financial circumstances as a result of Covid-19

If you are renting your home and in receipt of HAP (housing assistance payment) and your experience a change in financial circumstances as a result of COVID-19, please contact the Department of Employment Affairs and Social Protection (DEASP) and apply for the relevant income supports at;

During the Covid-19 measures and following the submission of DEASP documentation, any differential rent arrears that accumulate will be re-assessed and rectified, as appropriate, by your local authority in due course– this will not affect your HAP payment to your landlord.


One Parent Families and Child Maintenance payments

There may be situations where a One Parent Family recipient is no longer receiving maintenance for their child because the other parent has lost their job due to Covid-19 pandemic.

In these cases, the Department of Employment Affairs and Social Protection advises that the One Parent Family recipient should contact their local Intreo Centre and provide it with a letter (from the recipient) stating that they are no longer receiving the maintenance payment from the other parent.

The Department will then revise their One Parent Family payment on that basis for a period of 12 weeks. After that period their means may be re-assessed at that stage following a review.


Direct engagement with your landlord

If you have not already done so, you should contact your landlord or their agent and explain your circumstances and see if a temporary solution can be found, such as reduced rent payments.


Contact Threshold

Tenancies are being impacted by the current pandemic in a number of different ways. Making rent payments is not the only difficulty being faced by renters: those living in house-shares are also being impacted by self-isolation and social distancing requirements.

Do not hesitate to contact Threshold if you need advice, need our help in contacting your landlord to protect your tenancy or engaging with DEASP.

Our helpline is open from 9am to 9pm, Monday to Friday and can be reached at 1800 454 454. Alternatively you can contact us by email here.